Free Shipping On All US Orders 11/22-11/29

Returns & Exchanges

Returns
-Items under the “Sale” tab, Black Friday/Cyber Monday items, Final Few Friday items, $10 Tuesday items, Final Sale and Flash Sale items are NOT eligible for returns.
-Items 30% off or more are NOT eligible for returns.
-Returns are processed as a STORE CREDIT.
-Items need to be returned within 30 days of receipt.
-If an item, including an exchanged item, is received after the 30 day policy, or we find signs of wear, your return will not be accepted. We will contact you and should you choose to have your items shipped back, you will be invoiced for shipping charges. After three contact attempts are made and 45 days pass, your return will be donated.
-We are not responsible for return shipping costs. If you choose to use our prepaid shipping label, the amount will be deducted from your return. We do not refund original shipping charges.
-To be eligible for a return, your item must be unworn, unwashed, with tags attached and in the same condition that you received it. It must also be in the original packaging.
-Shoes must be unworn and free of any scuffs or marks. Shoes MUST BE packaged in a protective box or bag. Do not attach your label directly to the shoe box or it will be marked “return to sender.”
-During the return process if an item is ineligible for a return the portal will not allow the item to be selected. These would include items past 30 days or final sale, etc.
-Ineligible items included in the return of eligible items will not be accepted.
-Store credits do not expire.
Items Not Eligible For Return
-Sale items 30% off or more, flash sale items, final few, $10 Tuesday, items under the “sale” tab.
-Gift Cards
-Downloadable Software Products
-Opened makeup, tanner, health or personal care items.
-Masks
-Swimwear bottoms with the protective liner removed or altered in any way
-Items with pet hair or smelling of perfumes or other obvious use.
-Items that you are wearing in your social media pictures😊
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Exchanges
-Simply re order in your correct size. Once we receive your original item, we will refund your original payment method. The 30 day time frame applies.
-For inventory tracking purposes we do need your exchange to be re ordered.
-In our return portal you can select store credit, however, it will be processed as a refund when we receive your item.
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Defective Items
We are so sorry that happened!
Please email us at support@paytonpiperboutique.com with your order number and a photo of the damaged item within 5 days of delivery so we can get that taken care of ASAP!
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Price Adjustments
Due to limited quantities, we cannot offer price adjustments.
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Did we cover everything?! If not, please email support@paytonpiperboutique.com
Our Address:
7924 54th Ave NW
Gig Harbor, WA
98335