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Incorrect Addresses, Lost Or Stolen Packages, Package Insurance.
-It is the customer’s responsibility to enter the correct shipping address. We
you for your correct address. Shipping charges will apply.
-Please contact us at support@paytonpiperboutique.com with your address change and we will do our best to get it fixed, however, if the order has already been shipped we are unable to make the change.
-All of our shipments include tracking and delivery confirmation. If your tracking information shows that the item has been delivered to your shipping address, but you have not received your order, please contact the carrier directly to report an issue and/or file a claim. We are not responsible for packages where tracking information shows delivered.
USPS contact : 1-800-275-8777
-We offer Route Package Insurance at checkout for a very small fee. This protects your package from damage, theft, etc. So, if you have sheisty neighbors or a sketch USPS driver we strongly recommend this option! Just toggle the “route package insurance” to “on” at checkout.
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